Privacy policy

1. Information We Collect

We may collect name, mobile number, email address, billing/shipping address, order details, transaction-related information, customer-support communications, form submissions, and device/browser/website usage information.

 

2. How We Use Information

We use information to process orders, arrange delivery, process payments through authorised providers, provide updates and support, handle refunds/replacements/cancellations, improve services, prevent fraud, maintain records, send permitted communications, and comply with law.

 

 3. Payments

 Payments may be processed by third-party payment gateways. VEXORRA does not intend to store complete card numbers, UPI PINs, CVVs or banking passwords on its own servers. Payment information is handled by the relevant payment provider.

 

 4. Sharing

 Necessary information may be shared with payment providers, logistics/fulfilment partners, website/hosting and technology providers, customer-support providers, and authorities where legally required. We do not sell or rent customer personal information for monetary consideration.

 

5. Cookies

We may use cookies and similar technologies for website functionality, preferences, analytics, shopping cart and checkout functions, and permitted marketing.

 

6. Security

We use reasonable technical and organisational measures to protect personal information, although no electronic system can be guaranteed completely secure.

 

 7. Retention

 Information may be retained as reasonably necessary for orders, customer service, accounting, tax, legal, regulatory and dispute-resolution requirements.

 

 8. Your Rights

Subject to applicable law, you may request access to, correction or deletion of certain information or withdraw consent where applicable. Contact support@vexorra.in. Identity verification may be required.

 

9. Third-Party Links

Third-party websites, payment services or social platforms linked from our site have their own privacy practices. We are not responsible for those practices.

 

10. Children's Privacy

The website is for general consumers and is not specifically directed at children. We do not knowingly collect children's personal information in violation of applicable law.

 

11. Changes

 We may update this policy from time to time. The revised version will be published with a new Last Updated date.

 

12. Contact

DBHA GLOBAL PRIVATE LIMITED
Brand: VEXORRA
support@vexorra.in | +91 95603 98406 vexorra.in